Privacy Policy
1.1. Wallero Technologies Private Limited a company incorporated under the laws of India and having its corporate office at 1803, Manjeera Trinity Corporate, Hyderabad –500072, Telangana, India. (“Wallero”, “We”, “Us” or “Our”) is a comprehensive solutions provider specializing in providing solutions related to staffing/recruitment, information technology service and development, data & analytics solutions and cloud & digital solutions. We connect top talent with businesses, delivering customized IT solutions, data-driven insights, and advanced cloud capabilities to support digital transformation (“Services”). Our commitment is to drive efficiency, innovation, and growth for clients across industries. Any visitor merely browsing the Platform shall be referred to as “You”, “Your”, “Yourself” or “User”, as the case may be, to use the Services. These Services are made available to You by connecting with Us through our website, ‘https://wallero.com/’ (“Platform”).
1.2. This Privacy Policy (“Policy”) outlines Our practices and policies, the kinds of information that We may collect from You when You access or use the Platform, the reasons for and methods for collection, how We use and disclose the information that We gather from You for Your use of the Platform, as well as security practices and procedures for safeguarding Your privacy in relation to the information shared with Us. You agree to be bound by the terms and conditions of this policy by accessing and using the Platform, which will be deemed to create a legal contract between You and Us. It is recommended that You read and update Yourself with any modifications to this Policy carefully so that You understand Our policies and practices.
1.3. This Policy must also be read in conjunction with and construed in accordance with the applicable laws of the country from which You access and use the Platform, including without limitation, the provisions of the Information Technology Act, 2000 of India read with other applicable rules, and the Digital Personal Data Protection Act, 2023 read with other applicable rules. This Policy is officially recognized as an electronic contract between Wallero and You.
1.4. We reserve the right to amend, change or update this Policy at our discretion. You agree to be bound by any updated policies with Your continued access and/or use of Our Platform and subsequently Our Services after any such changes have been duly notified in any form to You. Any such changes to the Policy will be notified to Your registered email address with Us. We recommend that You shall update Your details with Your active and correct email address with Us for smooth communication. We will not be liable in case the registered email is inactive, incorrect or not updated for any claims regarding and not limited to communication gaps, liabilities and legal claims with regard to this Policy.
1.5. Further, We do not sell Your personal information, nor do We intend to do so. We do not give accessto Your personal information to third parties in any situation whatsoever.
2.1. Your usage of the features or functionalities on Our Platform implies Your acceptance to terms and conditions outlined in this Policy. Further, by providing Your explicit consent and by availing the Services, You acknowledge that You have been duly informed about the Information being collected, the purpose for usage and processing of such Information.
2.2. In furtherance of the above, please note that, in addition to rights available under applicable laws,You have the right to grievance redressal and the right to withdraw Your consent in a manner aslaid down hereunder.
3.1. You, as a User, understand and have the knowledge that Information is being collected.
3.2. You, as a User, understand and have the knowledge of the purpose for which Your Information is being collected and displayed on Our Platform.
3.3. You, as a User, understand and have the knowledge of the intended recipients of the Information.
3.4. You, as a User, understand that You have the option not to provide the data or Information sought to be collected by Us.
3.5. You, as a User, understand that You have an option (while availing the Our Services or accessing the Platform or otherwise) to withdraw Your consent given earlier to Us and You understand and accept that such withdrawal of Your consent shall be sent in writing and in such an event We shall have the right, at Our discretion, to not provide the Services for which the information was derived / collected.
3.6. You, as a User, have read and understood this Policy and all other policies governing the usage of the Platform.
3.7. By agreeing to the terms of this Policy, You, as a User, hereby give Your explicit consent and agree to Our processing of Your Information for the purposes given herein.
4.1. Sharing Your Information (as defined below) is entirely voluntary. You need not register with Us,however, if you do not register with us, You may not have access to Our Platform and the services provided by Us.
4.2. Further, if You register with Us, and upon Your request We will remove/block Your Information from Our database. However, Your Information may remain stored in archive on Our servers.
4.3. If We plan to use Your Information for any commercial purposes, We will notify You at the time of using your Information for any commercial purposes and allow You to opt-out of having Your Information used for those purposes.
In addition to any other information being received, collected, displayed and/or stored by Us, we may also collect, receive, display, and/or store:
5.1. Anonymous information in standard usage logs through Our Platform’s server, including computer-identification information obtained from “cookies” sent to Your browser from a web server cookiestored on Your hard drive, an IP address assigned to the computer which You use, geographical location, the domain server through which You access Our service, the type of computer You are using, the type of web browser You are using, the identification of the device.
5.2. Information that You provide to Us while accessing Our Platform including, without limitation,Your email address, name, residential/office address, phone number, any information You might provide to Us for the connecting Us to avail Our Services through Our Platform, and any other information provided during and/or for the provision of Services.
5.3. In addition to the above, for the purpose of filing the contact form and/or applying for any jobposition(s) through Our Platform, You shall provide the following information to Us: (a) Your fullname; (b) Your email ID; (c) Your phone number; (d) any message shared by You to Us; (e) Your preferred job role(s); and (f) Your resume.
5.4. Information including the timing, frequency, and pattern of Your visit to Our Platform.
5.5. Information contained in or relating to any communication that You send to Us or send through Our Platform including the communication content and metadata associated with the communication.
5.6. For the sake of accuracy in providing Services through the Platform, You may additionally be asked to reveal or affirm information relating to You, which directly or indirectly, is capable of identifying You including but not limited to (“Sensitive Personal Data or Information (SPDI)”): (i) Credentials for use of Our Platform, sexual orientation, etc.; or (ii) financial information such as bank account or credit card or debit card or other payment instrument details. We promise to protect the Information You supply while adhering to reasonable security policies and procedures and any relevant privacy laws.
5.7. Information which shall voluntarily be shared by You, in any format whereby such information shall be deemed to ascertain an individual’s identity, or can be reasonably ascertained, from the information or opinion including, but not limited to, when You visit the Platform and conduct any such activity whereby You shall be required to share such information, regardless of whether the information provided is true or not (“Personal Information”). Further, Personal Information shall include without limitation, information such as individual name, email address, mobile number, contact details, residential address, demographic details, employment details, etc. In the event that You do not consent to share Your Personal Information with Us, then You shall be freely allowed to do so, but it may prevent Us from providing complete and full access and/ or use of the Platform and the Services thereof. Personal Information and SPDI shall together be referred to as “Information”.
5.8. For efficient provision of Services, We also collect information that does not exclusively identify You but is related to You nonetheless, such as, information about Your interests, Your usage of Our Platform, etc. (collectively, “Non-Personal Information”).
5.9. You may contact Us using Your Microsoft or Gmail account (“Third-Party”) and log-in credentials (“Third-Party Site Account”).
5.10. For the purpose of this Policy and any other agreement, You may enter into with Wallero, ‘Person’ shall mean and include any individual, Hindu undivided family, company, firm, an association of persons, body of individuals, local authority, or every artificial juridical person (not falling within any of the above-mentioned).
5.11. Further, We may collect Information received by Us from various other sources, including withoutlimitation, public domain, joint marketing partners, information from when You login to socialmedia platforms, or from other third parties, such as the Income Tax Department, Ministry ofCorporate Affairs, etc.
6.1. About the pages on the Platform that You visit / access;
6.2. The links You click on Our Platform;
6.3. The number of times You access Our Platform;
6.4. Information pertaining to all transactions on the Platform;
6.5. The date and time You access Our Platform; and
6.6. The Platform address, if any, that linked You to Our Platform.
7.1. You agree, acknowledge and expressly consent our use of the Information We collect are in the manner (including but not limited to) as follows:
7.1.1. Ensuring the Services are presented in the most efficient manner for Your use;
7.1.2. Provide, operate, and maintain Our Services;
7.1.3. Administration of Our Platform and business;
7.1.4. Improve, personalize, and expand Our Services;
7.1.5. Understand and analyse how You use Our Services;
7.1.6. Develop new products, services, features, and functionality;
7.1.7. Communicate with You for customer service, or to provide You with updates and other Information relating to the Service, and for marketing and promotional purposes;
7.1.8. Send You non-marketing commercial communications;
7.1.9. Send You email notifications that You have specifically requested;
7.1.10. Process Your transactions;
7.1.11. Marketing and promotion of Our Services and the Platform;
7.1.12. Send You text messages and push notifications;
7.1.13. Find and prevent fraud;
7.1.14. For compliance purposes, including enforcing Our Terms of Use, or other legal rights, or asmay be required by applicable laws and regulations or requested by any judicial process orgovernmental agency;
7.1.15. Deal with enquiries and complaints made by or about You relating to Our Platform;
7.1.16. Verify compliance with the terms and conditions governing the use of Our Platform.
In light of the aforementioned, You acknowledge and agree that You have the knowledge that the Your Information is being collected. Further, You acknowledge and agree that You have knowledge for the purpose of collection of the Information and its usage thereof, including without limitations,the above-mentioned methods of using the Information.
7.2. If You post information on Our Platform on behalf of any other Person and/ or relating to any other User of Our Platform, You do so at Your own risk. By doing so, You consent to their use of such in formation including transmitting it to others on Our Platform. Please be aware that We cannot control the actions of other users of the Platform with whom You may choose to share information with.
7.3. Wallero adheres to this Policy while using the Information You supply. If You give Us any Information for a particular reason, We will use it in connection with and limited to such particular reason. For instance, if You email Us any issue, we’ll use the Personal Information (i.e., Your email address) to get back to You and see if we can fix Your concern.
7.4. In some cases, We may also have a legal obligation to collect certain additional Information from You or may otherwise need such additional Information to protect Your vital interests or those of another person.
7.5. If We ask You to provide additional Information to comply with a legal requirement or to perform a contract with You, We will make this clear at the relevant time and advise You whether the provision of such Information is mandatory or not (as well as of the possible consequences if You do not provide such Information).
We hereby represent that We do not sell or involve Ourselves in businesses related to selling any information. The exceptions are listed as follows:
8.1. Business Transfers: Your Information may be shared in the diligence process with counterparties and others assisting with the transaction and transferred to a potential acquirer, successor, or assignee as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of Our business assets.
8.2. Service Requirements: The employees, business associates and any other third parties shall be provided information as provided by You for the fulfilment of the Services. We may use the information as provide by You internally, for the purposes of Our internal training, data analytics,research, analysis, to troubleshoot, to identify trends, usage, activity patterns and areas for integration and improvement of Services and other business-related purposes, subject to not directly disclosing any of Your Information.
8.3. Requirement under applicable law: The Information may be disclosed to any Person, if such disclosure is required for a lawful purpose connected with a function or activity of Platform. This may include but is not limited to – (i) satisfying any applicable law, regulation, legal process, or governmental request; (ii) enforcing this Policy, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to Your requests; or (v) protect Our rights, property or safety of Our users and the public. Information may be disclosed, where the disclosure is necessary for compliance of a legal obligation underapplicable law.
9.1. Remind Us of who You are in order to deliver to You a better and more personalized service;
9.2. Recognize Your access privileges to Our Platform;
9.3. Track the information You enter on Our Platform for some of Our promotions;
9.4. Help diagnose problems with Our server;
9.5. Administer Our Platform;
9.6. Track Your session so that We can understand better how people use Our Platform.
10.1. We store Information in Hyderabad, Telangana, India and in the United States of America. We may store and process Your Information on a server located outside the country where You live. The Information You provide, subject to disclosure in accordance with this Policy, shall be maintained in a safe and secure manner. Please do not hesitate to contact Us at team@wallero.com, if You have any questions related to the storage of Your Information.
11.1. We aim to protect Your Information against unauthorised access, unlawful alteration, disclosure, or destruction. Similarly, when You register and/or create Your Account on Our Platform, We store your Credentials, on Our Platform and/or in a third-party cloud storage, or back-end cloud storage,in an encrypted format. We also aim to maintain its security, integrity, and privacy. To protect data and to aid in preventing unauthorised access, We put in place the necessary physical, electronic, and managerial safeguards in addition to safeguards as laid down under applicable laws. As no method of data transmission or protection is 100% safe, We cannot guarantee perfect security. Additionally,We are not liable for any security lapses or the deeds of any Third Parties who obtain your information due to uncontrollable internal and external factors.
11.2. Password protection is a crucial component of the security of Your Information. You must take carenot to reveal Your Account login information to any other parties and must keep Your login information, including Your password, private. You are ultimately in charge of protecting the confidentiality of Your Account login details, even though We will use our best efforts to ensure the highest level of security for Your information. If You suspect that someone else knows Your password, or You discover unauthorised use of Your Account, or You become aware of any other security lapses, kindly let Us know right away.
11.3. We restrict access to Information to those: (i) Third Parties who We need to fulfil their obligations under this Policy, the Terms of Use and any other agreements concluded with Us; (ii) who have received the necessary and ongoing training on how to process, handle, and care for Information; (iii) who store and/or process the Information in an encrypted format; and (iv) who are subject to confidentiality obligations as required by applicable law. We take measures to make sure that entities who have access to the Information are trustworthy, capable, regularly trained, and we further ensure that these entities adopt reasonable security safeguards as per applicable laws. All Our rules and practices match the applicable guidelines issued and in line with the control, and adulteration of data as well as operational, managerial and technical procedures.
11.4. We cannot guarantee security in transfers and transactions of Your Information to Us through the means of the internet. We suggest that You shall ensure to take adequate safety practices to protect Your Information, as transfer of information on and through the internet is not fully secured. Any unauthorized use of Your Information or any suspicious activity on Your account is not Our responsibility and cannot be held against Us. By utilizing Our Platform, You acknowledge and accept that We are not responsible for any disclosure of Your Information caused by transmission mistakes or unauthorized acts of third parties.
11.5. We retain Your Information, until it is no longer necessary to fulfil the purpose it is being used for,or as required by applicable law (for example, to provide You with a service which You have requested or to comply with applicable legal, tax, or accounting requirements), or until you specifically withdraw your consent, or ask Us to delete such Information. After completion of the purpose for processing Your Information and / or in circumstance when We do not require to process Your Information, We will either delete, aggregated such Information, or anonymize it (so that it can no longer be associated with or identify a user, in which case Wallero can further process the information) or, if this is not possible (for example, because Your Information has been stored in backup archives), then We will securely store Your Information and isolate it from any further processing until deletion is possible. Further, We also consider the extent, nature and sensitivity of the Information and our legal obligations with respect to the data.
11.6. We conduct internal testing and audits of Our privacy precautions on a periodic basis.
12.1. We reserve the right to terminate accounts of minors, as understood pursuant to the laws of Your jurisdiction (“Minor”), who are using Our Services, if We believe that the environment around Our Platform is not safe for a Minor, at Our discretion. Please do not submit any Information through the Services and/ or Our Platform if You are a Minor, as You will not be allowed to utilise the Services or the Platform, as the case may be. Please get in touch with Us if You think a minor may have provided Us with Information through the Services, and We will do Our best to remove that data from Our records.
12.2. Any Information that We collect other than the Information collected through the Services is not covered by this Policy. Any Unsolicited Information (as defined below) that You send to Us by any unauthorised method, is not covered by this Policy. This includes, but is not limited to, information submitted informally (collectively, “Unsolicited Information”) or posted in any public parts of the Platform, such as reviews given by an Employer or the Candidate on the Platform, as the case maybe. All Unsolicited Information will be regarded as non-confidential, and We may be allowed to distribute, disclose, and utilise it without any restriction or credit.
12.3. Further, in the below circumstances, We may process your data in accordance with the DPDP Act, 2023, and for a lawful purpose, however, We will not require your consent for the same (even if the same has been already obtained from You):
12.3.1. If the processing of Information is for the purpose mentioned in this Policy or Terms of Use, for which You have voluntarily provided the Information to Wallero, and in respectof such information You have not indicated to Us that You do not consent to the use ofYour Information;
12.3.2. If the processing of Information is for responding to a medical emergency involving threat or immediate threat to Your life or any other individual;
12.3.3. If processing of the Information is to provide medical treatment or health services, or toensure safety of, or provide assistance or services to You or any other individual during anepidemic, outbreak of disease, any other threat to public health, any disaster, or anybreakdown of public order;
12.3.4. When We process and / or disclose the Information in special circumstances such ascompliance with subpoenas, court orders, requests/order from legal authorities or lawenforcement agencies requiring such disclosure;
12.4. Pursuant to Section 17 of the DPDP Act, 2023, Chapter II (except Section 8[1] and 8[5]), ChapterIII, and Section 16 of the DPDP Act, 2023 shall not be applicable in the below circumstances, and Wallero is well-within its right to process and/ or disclose such Information:
12.4.1. If the processing of Information is necessary for enforcing any legal right or claim;
12.4.2. If the Information is processed in the interest of prevention, detection, investigation orprosecution of any offence or contravention of any law for the time being in force in India;
12.4.3. When We process Information of individuals not situated within the territory of India,pursuant to a contract entered by Us with any Person situated outside the territory of India;
12.4.4. When the processing of Information is necessary for a scheme of compromise orarrangement or merger or amalgamation of two or more companies or a reconstruction byway of demerger or otherwise of a company, or transfer of undertaking of one or more company to another company, or involving division of one or more companies, approvedby a court or tribunal or other authority competent to do so by any law for the time beingin force; and
12.4.5. When the processing is for the purpose of ascertaining the financial information and assets and liabilities of any Person who has defaulted in payment due on account of a loan or advance taken from a financial institution, subject to such processing being in accordance with the provisions regarding disclosure of information or data in any other law for the time being in force.
13.1. It is expressly stated that this Policy covers only Our Services provided through the Platform. OurServices may link to other Third-Party websites or mobile applications (the “Third-PartyApplications”) that are not under Our control or operation. Such websites and Third-Party Applications are not covered by this Policy. The privacy policies of any Third-Party Applications are not Our responsibility, and You shall be independently responsible for reading and updating Yourself with the terms and condition and privacy policy of such Third-Party platforms.
13.2. As previously mentioned, You have the option to login through the Third-Party Site such as Google, Microsoft etc. Please be informed that by choosing to access Our Platform through the Third-Party sites and widgets, You will be provided an option to share Your Information as contained under those Third Party’s Site Accounts and You have an option to opt out from sharing such information baring such information which is essential for Us to allow You access to use Our Services and access Our Platform. However, You may not have access to Our Platform and the Services provided by Us,if You do not allow Us access to information which is essential for Us to permit usage of Our Services and Our Platform. It shall be Your responsibility to update Yourself with the term of serviceand privacy policy of the Third-Party Site for the protection of Your data.
13.3. There may be links on the Platform to other programmes or websites. You accept and recognise that these applications and websites, with the exception of other platforms owned by Us, are run /operated by Third Parties and are not under Our control, affiliated with, or associated with Us unless clearly stated. As a result, We have no control over the privacy practises or policies of the software and websites that can be accessed via links from this Platform. You should get in touch with the organisations in charge of those websites directly if You have any questions about the privacy practises and policies of those Third-Party platforms.
You have the right to request access to the Information which We have about You for the purposes of correction, completion or updating the data. Even though there may be some exceptions, We shall grant access to the Information in compliance with the relevant legislation. Additionally, We will make a good-faith effort to accurately capture the data You give Us, including any modifications.You have the right to review, modify, provide complete data and update the Information which We have on file about You. You have the right to ask Us to remove any of Your Information that We have on file about You whether or not such Information is unreliable, irrelevant, or processed unlawfully in light of any applicable laws. Your ability to inspect, correct, and delete YourInformation is also governed by any statutory retention obligations as well as any applicable legislation.
15.1. We use cookies and other tracking technologies. ‘Cookie’ is a packet of information stored on a browser by a server so it can be later read back. Similarly, when You return to the website or application or access it through another website, they recognise these cookies and therefore the device You are accessing Our Platform from. Cookies are used to store User preferences, their experiences of the Platform, so as to help Us understand the nature of usage of the services and generally improve Our services to You. Some cookies and other technologies may serve to recall Information previously indicated by a User. Most browsers allow You to control cookies, including whether or not to accept them and how to remove them.
15.2. You may set most browsers to notify You if You receive a cookie, or You may choose to block cookies with Your browser, however, please note that if You choose to erase or block Your cookies,You will need to re-enter Your original User ID and password to gain access to certain parts of the Platform.
15.3. Our use of cookies and other tracking technologies allows Us to improve Our Platform and Your experience with the Platform.
16.1. You fully accept and agree that Your Information may be processed in United States of America (or any other local or foreign jurisdiction as per Our requirements) if You are using Our Services. Laws governing privacy and data security may differ from or be less strict than those in force in Your jurisdiction. You hereby give Your explicit approval for this Policy to be followed in the processing of your Information.
16.2. We value openness and are dedicated to upholding all of Our User’s privacy rights. Each User of Our Services has the following rights:
16.2.1. The Right to Access: You have the right to request copies and/or obtain access of Your Information to the extent as laid down below from Wallero: i. a summary of the Information which is being processed by Wallero and the processing activities undertaken by Wallero with respect to such Information; ii. the identities of all other data fiduciaries (as defined under applicable laws) and data processors (as defined under applicable laws) with whom the Information has been shared by Wallero, along with a description of the Information so shared; and
iii. any other information related to Your personal data and its processing, as prescribed under applicable laws. However, We will not be obligated or required to share information contained in clause (ii) or clause (iii) of this sub-clause 14.2.1, where such sharing is pursuant to a request made in writing by such other data fiduciary (as defined under applicable laws) for the purpose of prevention or detection or investigation of offenses or cyber incidents, or for prosecution or punishment of offenses.
16.2.2. The Right to Rectification: In the event of any inaccurate or incomplete Information, You have the right to rectification, completion, or updating of the Information, as the case may be.
16.2.3. The Right to Erasure: Subject to certain conditions or for compliance with any law for the time being in force, upon Your request, We shall erase any Information as provided by You.
16.2.4. The Right to Withdraw: You have the right to withdraw Your consent to processing of your data at any time. Please be advised that the same may result in the restriction of the complete Services and access to Our Platform.
16.2.5. The Right to Notification: You have the right to be notified regarding any rectification or erasure of Information or restriction of processing unless this proves impossible or involves disproportionate effort.
16.2.6. The Right to Opt-in: You have the right to give explicit consent for the processing of Your Information or the right to withdraw Your consent at any time.
16.2.7. The Right to Nominate: You have the right to nominate, any other individual, who shall, in the event of Your death or incapacity, exercise Your rights in accordance with the law.
16.2.8. The Right to grievance redressal: You shall have the right to have readily available means of grievance redressal provided by Wallero regarding the performance of Our obligations in relation to the Information or the exercise of Your rights under applicable law.
16.3. If You choose to exercise any of the above rights, We will respond within seven (07) days. Please send any requests to team@wallero.com.
16.4. You are recognized to exercise Your rights as per the applicable law of Your respective jurisdiction.16.5. The aforesaid rights are exercisable upon sending an intimation to the Grievance Officer specified below.
17.1. We shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the account and / omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.
17.2. You expressly understand and agree that the use of the services is at your sole risk. We shall under no circumstances be responsible or liable for any information leak, data loss, data theft, data corrpution or the illegal or wrongful usage of any data stored on our servers or third-party servers and/or data available on either of our platform(s), as the case may be.
18.1. In accordance with the Information Technology Act, 2000 read with the rules made there under and the DPDP, 2023 read with rules made thereunder, and in accordance with the applicable laws of the country from which You access and use the Platform, the name and contact details of the Grievance Officer are provided below:
Name: Phani Kumar
Email: team@wallero.com
18.2. If You have any grievance, then You may intimate the same to above e-mail address in the manner explained below:-
18.2.1. Sending a request in writing or through email signed with electronic signature identifying the grievance.
18.2.2. Your contact information like address, telephone number, email address, etc. where You can be contacted.
19.1. If You have any questions about this Policy, You can contact Us:
19.1.1. By visiting this page on Our website: https://wallero.com/ ; or
19.1.2. By sending Us an email: team@wallero.com